(801) 662-1000
100 North Mario Capecchi Dr.
Salt Lake City, Utah 84113Map

Primary Children's Medical Center

Admitting Information

PCMC Patient Account Services
Phone: (801) 662-3800

Assistance from the Business Office
In order to receive the insurance benefits to which you are entitled, the business office suggests that you:

Call for any pre-authorization required by your insurance carrier and write down the authorization number.
Bring insurance information and any special forms your insurance carrier may require.
Bring your medical card if you are eligible for Medicaid benefits.
Bring your co-pay or your insurance deductible payment, if possible.

Call a resource counselor at (801) 662-3800 if you have any problem with having your co-pay or deductible at admitting time.

If you call the business office at (801) 662-3800, a resource counselor will meet with you in your child's room.

Primary Children's is a not-for-profit hospital. Our mission is to provide quality health care to those with medical needs in our service area (Utah, Idaho, Wyoming, Nevada and Montana), and our charity care program is available to patients who reside in this five-state service area. Children from other states or countries may apply for charity care consideration and will be considered on a case-by-case basis.

Qualifications for financial assistance should be discussed with your business office resource counselor.

Business office hours are
Monday through Friday from 8:00 a.m. to 4:30 p.m.

Financial Assistance
Primary Services: Qualifications for financial assistance should be discussed with your business office counselor.

Children's Health Insurance Program (CHIP)
Utah's Children's Health Insurance Program (CHIP) provides health coverage for children of working families who are unable to afford a private health plan. For more information, call (801) 538-6101 or select the link below.

Children`s Health Insurance Program (CHIP)

If Your Child Has Been Exposed to a Communicable Disease
Please tell your physician if your child is ill or has been exposed to any communicable disease within three weeks of admission. Communicable diseases which must be reported to your physician are:

Measles
Mumps
Chicken pox
Pertussis (whooping cough)
Rubella (German measles)
Tuberculosis

When You Arrive at Primary Children's
The admitting office is located immediately inside the north entrance of the hospital on the right-hand side. The admitting clerk will complete any necessary paperwork. For recreational vehicle parking, contact the Security Department at (801) 662-1020.

Admission through the Emergency Department
Approximately half of the admissions to the hospital are unplanned. The decision to admit your child has been made after an evaluation in the Emergency Department, consultation with you and, in most cases, your personal physician. The Emergency Department stabilizes and monitors patients until admission to a patient room. Sometimes admission to the hospital can be delayed if all beds are occupied in the nursing units. We apologize to you if your family had a long wait.

When your child is stabilized, you may contact the business office at (801) 662-3800 to help with financial arrangements.